Purpose & Audience
   Purpose
   • Ultimate Team Building Pack 2 contains 12 tools to help you and your organization increase 
    team performance; they have been used successfully in thousands of situations around the 
    world.
   • The tools help teams to work more effectively; they improve collaboration, create inclusion 
    and build commitment.
   • Each tool is described clearly and succinctly so you are able to use them without special 
    training.
   Audience
   • These tools are useful to you if you are involved in project or operational work where change 
    and improvements are required and results expected.
       Can I remove the WorkshopBank logo?
   WorkshopBank own the intellectual property rights for this material. All rights are reserved. 
   You may view and/or print these pages for your own personal use subject to these restrictions. 
   But you must not:
      – Republish this material as your own.
      – Sell, rent or sub-license this material.
      – Use this material in front of a live audience, reproduce, amend, duplicate or copy this material 
       unless the WorkshopBank logo is clearly visible.
   If you would like to remove the WorkshopBank logo you can purchase a license by becoming a 
   VIP Member for a reasonable fee here:
   https://workshopbank.com/vip
             Tool/technique                               What is it?                            Why is it useful?                  Team            Solve          Generate        Manage risks           Improve          Create 
                                                                                                                                  building        problems           ideas            & issues         collaboration       solutions
       Balanced Scorecard                  Establishes the KPIs by which to                To succeed, organizations 
                                           monitor your progress and                       need to monitor a balanced                ✓                                ✓                 ✓                    ✓                 ✓
                                           performance against strategic goals.            range of indicators.
       Creative Problem                    A framework of 5 tools that take you            These tools can help you 
       Solving                             through a highly effective creative             achieve breakthrough ideas.               ✓                                ✓                 ✓                    ✓                 ✓
                                           problem solving process.
       ABC Avalanche                       A basic but extremely powerful                  Participants focus on 
                                           brainstorming technique.                        generating a number of ideas              ✓               ✓                ✓                 ✓                    ✓                 ✓
                                                                                           so postpone judgments.
       Association Flower                  Generates a long list of associated             Gives you extra ‘access points’ 
                                           keywords that can be used to generate           from which to consider the                ✓               ✓                ✓                 ✓                    ✓                 ✓
                                           even more ideas.                                challenge.
       SCAMPER                             A summary of 72 questions used by               Approach the challenge from 
                                           Alex Osborn (the man that founded               a different angle & generate a            ✓               ✓                ✓                 ✓                    ✓
                                           brainstorming in the early 40s).                larger list of creative ideas.
       Selecting Ideas &                   Boil down your grand list of ideas down         Forces you to shortlist your 
       COCD Box                            to about 15 really good ones.                   ideas to only the best ones to            ✓               ✓                                                       ✓
                                                                                           focus on in the next stage.
       PPCO                                Process to expand and test your best            Facing truth and reality in a 
                                           ideas for feasibility. PPCO is like a more      way of opportunities.                     ✓               ✓                                                       ✓
                                           positive version of a SWOT analysis.
       RACI                                A grid of activities mapped against the         Gives you a way to describe 
                                           responsible, accountable, consulted &           your multi-project work and               ✓               ✓                                  ✓                    ✓                 ✓
                                           informed stakeholders.                          deliver together effectively
       Culture Triangle                    Helps teams or organizations                    Helps you get behind the 
                                           understand each other better with a             stereotypes that people hold              ✓               ✓                                                       ✓
                                           view to improving collaboration.                about each other.
       Team Review                         Build a shared understanding within a           Works well when assessing 
       Workshop                            team about what’s working well, areas           how multiple teams are                    ✓               ✓                ✓                 ✓                    ✓                 ✓
                                           for improvement & opportunity.                  working with each other.
       Open Space                          Event format used in meetings of 5 to           Works best when there are 
       Technology                          2,000 people where the participants             hard problems to solve and                ✓               ✓                ✓                 ✓                    ✓                 ✓
                                           create the agenda for themselves.               urgency.
       World Café                          Simple, effective and flexible activity for     Help a large group 
                                           hosting large group discussions for             understand a set of issues at             ✓               ✓                ✓                 ✓                    ✓                 ✓
                                           between 12 to 200 participants.                 their own pace.
                            Tools & Activities
         Balanced Scorecard                        PPCO
         Creative Problem Solving                  RACI
         ABC Avalanche                             Culture Triangle
         Association Flower                        Team Review Workshop
         SCAMPER                                   Open Space Technology
         Selecting Ideas & COCD Box                World Café
           Objectives
  • To create picture of your unit’s performance, relative to the 
   vision and strategy, in four main areas or ‘perspectives’: 
   financial, internal, learning/growth and 
   ‘customer’/stakeholder.
  • Long term you are looking to improve internal processes, 
   motivate employees, develop better information systems, 
   improve customer satisfaction, have better progress 
   monitoring and see an improved financial position.