129x Filetype PPTX File size 1.32 MB Source: pmg.org.za
NATIONAL INTEGRATED ICT POLICY WHITE PAPER: DIGITAL TRANSFORMATION PILLARS EVOLUTION OF e-GOVERNMENT IN SOUTH AFRICA 1995 – 1999 2000 – 2003 2007 - 2014 2015 - 2017 • Batho Pele White • 2001 - DPSA produced • 2007 – ISAD Plan • Gauteng Provinces Paper on the an e-Government adopted with emphasis develops an e- transformation of public Policy; on e-Government: Government Strategy service – 1995; • 2002 - Electronic • 2011 – NDP introduces and establishes a • Presidential Review Communications and a single cohesive Department of Commission (PRC) Transactions Act strategy to ensure eGovernment: report on the operation, (ECTA) ; diffusion of ICTs in all • 2016 – Approval of the transformation and • Batho Pele Gateway– areas of society and National ICT Integrated development of the Static Website economy; Policy White Paper, Public Service, and providing Information • 2012 - SITA developed with emphasis on DPSA granted the to citizens about Public an e-Government digital transformation of administrative Services; and Framework and started public service and the responsibility for ICT in • Batho Pele Call Centre offering e-services; and need to develop a government – 1998; launched to support • 2014 – establishment National e-Government • Thusong Service citizens of the new Department Strategy and Roadmap Centres initiated to of Telecommunications • 2016/17 – extend services of and Postal Services Development and government to rural and transfer of e- approval of the and underserviced Government mandate National e-Government communities - 1999 from DTPS and SITA. Strategy and Roadmap T WHY A NATIONAL e-GOVERNMENT STRATEGY Rising public service costs and backlogs in service delivery National e-Government Domains: Fragmentation of e-government initiatives and uncoordinated implementation thereof Problem Duplication of processes, large-scale system Government-to-Citizen (G2C) Statement incompatibilities and inefficiencies ICT to enable Citizen convenience and lack of easy access to government services participation (e.g. SARS e-Filing, DoL Unemployment Fund Increasingly digitally demanding citizens and submission (UFiling), DHA Identity Tracking , Info demands for digital transformation Portals (Gateway, Web sites)) stakeholders Government-to-Government (G2G) ICT to improve internal efficiency and admin of Government Vision Digitizing Government Services e.g. Fin Accounting (BAS), Logistics, HR (PERSAL), Crime Administration (CAS), Population Register (NPR), Social Pension (SOCPEN), Health Admin (HIS, PaaB, Pharm), Education (NSC, ANA), Transport (eNatis) To deliver integrated electronic services To harmonize legislative framework for e- Government-to-Business (G2B) ICT to serve Private Business, Industry and government services Trade To create and manage reliable, accessible (e.g. CIPC Companies Register, Electronic and cost effective e-services Payments, SARS Customs) Strategic Develop capacity and skills programme that Objectives will ensure sufficient service delivery To establish institutional mechanism for coordination of e-government services Empowering underserved communities using ICT Making South Africa a Global Leader in Harnessing ICTs for Socio-economic Development Key Strategy Recommendations • A programme approach guided by a common vision and strategy needs to be adopted for implementation of e-Government across all levels of government. This approach will enable cost savings in terms of sharing the core and support infrastructure, enable interoperability through standards, etc.; • Need for a central structure to be established aimed at driving the whole of government approach towards digitizing of government services (Inter-Ministerial Digital Transformation Committee); • Establish legal and regulatory framework that supports the adoption and implementation of e-Government; • Development of an e-Government Central Portal; • Funding: implementation of this Strategy will require additional funding for transversal programmes. An e-Government Investment Framework is to be developed in consultation with National Treasury; • DTPS in collaboration with SITA and the Inter-Ministerial Digital Transformation Committee shall formulate plans for the required e-Government infrastructure and the delivery of e-Services to realize an inter-operable government; • The DTPS will work with StatsSA to establish mechanisms to track the impact of interventions adopted; and • DTPS and DPSA to champion the coordination of e-Government programmes and in collaboration with respective departments to raise public awareness of e-Services to increase the take-up. PROPOSED NATIONAL E-GOVERNMENT STRATEGIC APPROACH e-Government Services • Standardised open digital Transformation platform to allow for a connected Government; • Mobile sites to increase e-Enhanced Governance access to e-services; and • National audit of • Use mobile phones for Government ICT systems access and social media towards elimination of tools for citizen legacy systems; participation • Develop e-Government governance structure and plans; Digitally-enabled • Open Government Data Society Framework; • Digital literacy for citizens; • Digitalisation of • Public access to ICTs Government Business • E-Commerce stimulation Services; • Communication and • e-Government common awareness plans for e- service centres; Government services roll- • Institutional Mechanisms to out across all levels of drive e-Government government to drive change management towards a paperless Government National e-Government Model SECRET
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