157x Filetype PPTX File size 1.10 MB Source: www.fwsolutions.net
Learning for everyone… UNDERSTANDING THE ROLE OF COMMUNICATION Learning for everyone… What is the purpose of Communication? To inform yourself and others Exchange and share information Involve everybody and encourage participation Motivate, persuade, negotiate, influence To develop a learning organisation and encourage personal/team development To support decision making To build intellectual capital Support working operations Learning for everyone… Communication channels Learning for everyone… Communication channels Networked Communication – LAN, WAN and WWW Learning for everyone… Examples of Vertical Communication Tools • Management briefings • objective and target performance reports (PFRs) • Policy statements • SOPs • Newsletters • Sharepoint/internal email • Employee suggestion program
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