jagomart
digital resources
picture1_Communication Ppt 66116 | Chapter 07 Powerpoint Updated


 135x       Filetype PPTX       File size 2.27 MB       Source: www.caldwellschools.com


File: Communication Ppt 66116 | Chapter 07 Powerpoint Updated
the process of communication communication the process of sending and receiving information by talk gestures or writing for some type of response or action verbal speaking and writing nonverbal body ...

icon picture PPTX Filetype Power Point PPTX | Posted on 27 Aug 2022 | 3 years ago
Partial capture of text on file.
       The Process of Communication
       Communication  
          The process of sending and 
           receiving information by talk, 
           gestures, or writing for some type 
           of response or action.
          Verbal
            • Speaking and writing
          Nonverbal
            • Body language and 
              gestures
                – Body Language Exercise
          Effective Communication
            • A learned skill
      7.1   Chapter 7 | Communication                                2
    The Process of Communication
                    Understanding how the 
                     communication process works 
                     is important for building strong 
                     relationships with employees 
                     and customers. 
    The Process of Communication
    The communication process 
     has five parts: 
      Example of how it would be in a 
       foodservice industry
       • Sender (Chef), 
       • Receiver (Line Cook), 
       • Message content (Fire 3 
        shrimp on table 10), 
       • Message channel 
        (Downward), and 
       • Context (The line cook is 
        “in the weeds”, and the 
        chef really needs that 
        table out quickly). 
        The Process of Communication
                                                The two kinds of messages are:
                                                    Historical information: This is 
                                                     information that has already 
                                                     happened.
                                                    Action-required information: 
                                                     Some action must be taken based 
                                                     on the information in the 
                                                     message.
                                                Messages can take many forms
                                                    Words
                                                    Sounds
                                                      • Sirens
                                                    Graphic illustrations
                                                      • Pictures
                                                    Signs and symbols
                 Barriers to Communication
                      Lack of time                             Barriers to communication 
                                                                      Anything that interferes or affects 
                                                                       communication
                                                                       • Include lack of time and 
                                                                          other pressing needs 
                                                                       • Fear of confrontation
                                                                      Who's on First?
                                                               To prevent barriers in 
                                                                communication, make a plan:
                                                                 1.    Before sending a message, 
                                                                       observe the audience.
                                                                 2.    Decide the best way to get the 
                                                                       message out with a chance of 
                                                                       success.
     Fear of                            Different cultural       3.    Make sure the message was 
     confrontation                        backgrounds                  successfully received.
         7.1      Chapter 7 | Communication                                                               6
The words contained in this file might help you see if this file matches what you are looking for:

...The process of communication sending and receiving information by talk gestures or writing for some type response action verbal speaking nonverbal body language exercise effective a learned skill chapter understanding how works is important building strong relationships with employees customers has five parts example it would be in foodservice industry sender chef receiver line cook message content fire shrimp on table channel downward context weeds really needs that out quickly two kinds messages are historical this already happened required must taken based can take many forms words sounds sirens graphic illustrations pictures signs symbols barriers to lack time anything interferes affects include other pressing fear confrontation who s first prevent make plan before observe audience decide best way get chance success different cultural sure was backgrounds successfully received...

no reviews yet
Please Login to review.