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The Influence of Leadership Behavior on Innovative Work Behavior: The Case of a Pharmaceutical Company in Germany Master Thesis Business Administration Bianca Nödl (s1611003) Human Resource Management School of Management and Governance The Influence of Leadership Behavior on Innovative work behavior: The Case of a Pharmaceutical Company in Germany Student: Name: Bianca Nödl Student number: s1611003 Study: Master Business Administration Track: Human Resource Management E-Mail: Bianca.noedl@gmx.net Committee: First supervisor: Dr. Anna Bos-Nehles, University of Twente Second supervisor: Dr.ir. Jan de Leede, University of Twente Maarten Renkema, University of Twente Abstract Purpose Innovation is a crucial part of companies getting a competitive advantage. Most studies of leadership behaviors fostering innovative work behavior have explored how organizations can become more innovative by encouraging their employees to generate new ideas in a knowledge-intensive environment. By showing specific leadership behaviors leaders can improve idea generation and idea realization. Next to that, they can adopt or delegate innovator roles, that help pushing an idea through the different phases of the innovation process. The purpose of this paper is to find appropriate leadership behaviors that enhance the innovative work behavior of employees in a different context, namely a manufacturing environment. Methodology/Research Approach Based on findings from contemporary literature, this study investigates the appropriate behaviors leaders should show when attempting to foster innovative work behavior by using a real-life case study. Focus groups, a document analysis and interviews are used for this purpose. Findings The findings show that, keeping Employees motivated, encouragement for innovation, promoting information sharing, distribution of demanding assignments and delegation and providing autonomy are behaviors that are beneficial during the idea generation phase. In contrast, during the idea realization phase leaders need to establish a feedback culture, have enthusiasm for applying better solutions, offer a bonus for innovative ideas and also offer resources for implementation. Practical implications With economies facing challenges and staying competitive, organizations have an increasing interest innovation leading to higher economic performance. Organizations can become more innovative by encouraging their employees to generate new ideas. The findings of this study can be a guidance for leaders wanting to enhance innovative work behavior. Originality/Value This study provides a new view on leadership behaviors fostering innovative work behavior within the manufacturing context. Until now studies focused mainly on knowledge-intensive environments. The found behaviors offer a chance to push innovative ideas through the innovation cycle. I Acknowledgements I would first like to thank my supervisors Dr. Anna Bos-Nehles and Dr. Jan de Leede of the University of Twente for providing me with guidance and feedback throughout the process of writing this thesis. I would also like to acknowledge Maarten Renkema, whose valuable comments were crucial for the completion of this thesis and helped to put me back on track in many cases. This thesis was only possible with the help of my fellow student Nesrin Hill, who read it repeatedly and made important remarks. I would also like to thank Christiane for supporting me during the last months and being an inspirational leader, as well as Barbara who always stood behind me during my research. Finally, I must express my profound gratitude to my parents Frauke and Michael, my sister Annika and to my partner Simon for providing me with limitless support and encouragement during the last years. Ohne euch hätte ich das alles nicht durchgestanden. Danke. II
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